Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information on Africa Business Hub.

Effective Date: January 1, 2024 | Last Updated: December 1, 2025

📋 Table of Contents

1

Introduction

Welcome to Africa Business Hub ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website EÄSE E-Hub and use our services.

Important: By using our platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.

This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events (collectively, the "Services").

2

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, participate in activities on the platform, or otherwise contact us.

Personal Information You Provide:

Category Examples Purpose
Identity Information Full name, username, date of birth, government ID Account creation, verification, compliance
Contact Information Email address, phone number, physical address Communication, service delivery
Business Information Company name, registration details, tax ID Business verification, partnership matching
Financial Information Payment methods, billing address, transaction history Processing payments, fraud prevention
Professional Information Job title, industry, business interests Personalized matching, opportunity recommendations

Information Automatically Collected:

  • Log Data: IP address, browser type, pages visited, time spent
  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: Clickstream data, search queries, feature usage
  • Location Data: Approximate location based on IP address (with consent)

Note: We do not collect sensitive personal information (such as race, religion, political opinions) unless required by law or with your explicit consent.

3

How We Use Your Information

We use your personal information for various business purposes described below, based on legitimate business interests, the performance of our contract with you, compliance with legal obligations, and/or your consent.

Service Provision and Account Management
To create and manage your account, provide our services, process transactions, and communicate with you about your account.
Business Matching and Recommendations
To match investors with opportunities, connect businesses with suppliers, and provide personalized recommendations based on your profile and preferences.
Communication and Support
To respond to inquiries, provide customer support, send service updates, and communicate about platform features.
Marketing and Promotions
To send marketing communications about new features, special offers, and events (with your consent where required by law).
Security and Fraud Prevention
To monitor for security threats, detect and prevent fraudulent activities, and protect our platform and users.
Legal Compliance
To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
Platform Improvement
To analyze usage patterns, improve our services, develop new features, and conduct research.
4

Data Sharing and Disclosure

We may share your information in the following situations:

  • With Other Users: When you create a business profile or express interest in opportunities, relevant information may be shared with other users for matching purposes.
  • Service Providers: We may share data with third-party vendors who perform services on our behalf (payment processors, hosting providers, analytics services).
  • Business Partners: With trusted partners to offer co-branded services or joint promotions (with your consent).
  • Legal Requirements: When required by law, subpoena, or government request, or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may disclose your information for any other purpose with your explicit consent.

Important: We never sell your personal information to third parties for marketing purposes. All third-party service providers are contractually bound to protect your data and use it only for specified purposes.

5

Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Our Security Measures Include:

  • Encryption: SSL/TLS encryption for data in transit, encryption at rest for sensitive data
  • Access Controls: Strict access controls and authentication mechanisms
  • Regular Audits: Security assessments and vulnerability testing
  • Data Minimization: Collecting only necessary data and retaining it only as needed
  • Employee Training: Regular privacy and security training for all staff
  • Incident Response: Established procedures for security incident management

We will notify you and any applicable regulator of a breach where we are legally required to do so.

6

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. We will respond to all requests in accordance with applicable laws.

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Right to Access

You can request copies of your personal information and details about how we process it.

✏️

Right to Rectification

You can request correction of inaccurate or incomplete personal information.

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Right to Deletion

You can request deletion of your personal information under certain circumstances.

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Right to Restrict Processing

You can request restriction of processing of your personal information.

📤

Right to Data Portability

You can request transfer of your data to another organization or to you.

❌

Right to Object

You can object to processing of your personal information in certain situations.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We may need to verify your identity before processing your request.

Marketing Communications: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your communication preferences in your account settings.

7

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our platform.

Types of Cookies We Use:

Cookie Type Purpose Duration
Essential Cookies Required for basic platform functionality (login, security) Session
Performance Cookies Collect anonymous data for analytics and improvement Up to 2 years
Functionality Cookies Remember your preferences and settings Up to 1 year
Targeting/Advertising Cookies Deliver relevant advertisements (with consent) Up to 1 year

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

We also use analytics services (like Google Analytics) to help us understand how users interact with our platform. These services may use cookies and similar technologies to collect information about your use of our Services.

8

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.

9

International Data Transfers

We are a global platform serving users across Africa and worldwide. Your information may be transferred to, and maintained on, computers located outside of your country where data protection laws may differ.

If you are located outside Africa and choose to provide information to us, please note that we transfer the data to Africa and process it there.

EU/UK Users: When we transfer your personal information outside the EU/UK, we ensure adequate protection through Standard Contractual Clauses or other approved mechanisms.

By using our platform and providing your information, you consent to this transfer, storage, and processing.

10

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page.

We will notify you of any material changes by posting the new Privacy Policy on this page and, if appropriate, by sending you an email notification or in-platform message.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Continued Use: Your continued use of our platform after any changes to this Privacy Policy will constitute your acceptance of such changes.

11

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

For privacy-related inquiries, data subject requests, or concerns about how we handle your personal information:

📧 info@easeehub.com

We typically respond to privacy inquiries within 30 days.

You also have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.

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